Vinted Members Voice Anger Regarding Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to review their products and manually change the size when needed, resulting in member annoyance.
Sizing System Changes
Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
